NAMI Fox Valley develops and offers education, support, outreach, and advocacy programs that seek to break down stigma and to support and empower all those in our community who are affected by mental illness.
The agency’s Iris Place Peer Run Respite program, which is funded primarily through a contract with the State of Wisconsin, provides a safe and welcoming environment with an opportunity for individuals experiencing emotional distress or crisis to grow and change through the support of others with lived experience. Iris Place’s 5-bedroom peer run respite center is run by and for individuals who identify with lived experience with mental health and/or substance use. The program provides 24/7 peer support, linkages to community resources, and improved outcomes and quality of life for callers and guests.
Primary Responsibility and Accountability
The Iris Place Peer Run Respite Director, who reports directly to the agency’s Executive Director, will have overall operational responsibility for the Peer Run Respite’s staff, activities, funding, financial stability, and execution of the program mission. In addition, the Iris Place Director will provide organizational and community leadership and demonstrate qualities consistent with the values of the program.
Major Position Functions
The Iris Place Director will be primarily responsible for the following:
- Act as a liaison among the program staff, Executive Director, Board of Directors, and Iris Place Advisory Board.
- Serve as the agency’s primary liaison with the State of Wisconsin and other Wisconsin peer run respite programs.
- Identify strategies to meet needs of program staff, callers, and guests.
- Provide peer support to program staff, callers, and guests as appropriate.
- Build and enhance collaborations to make the best use of available community resources for implementation of services.
- Inform the program with current best practices, research, evidence-based practices, SAMHSA recovery principles, and dimensions and principles of peer support to ensure that Iris Place operates with a recovery orientation.
- Maintain accurate records of timelines, deadlines, activities, and volunteer personnel needed to accomplish tasks.
- Oversee implementation of effective marketing and communications plans, community outreach strategies, and public relations efforts for the program.
- Manage all aspects of facility operation, including ensuring compliance with local, state, and federal guidelines and regulations.
- Represent NAMI Fox Valley, in the capacity as Iris Place Director, on committees, task forces, and initiatives, and attend community and state events as appropriate.
- Organize and lead regular meetings of the Iris Place Advisory Board.
- Ensure fidelity with the work plan through activities including policy development and implementation.
- Support the Executive Director in hiring and supervising Iris Place staff.
- Encourage staff development through coaching, mentoring, and supervision.
- Address staff performance issues and utilize leadership skills to delegate efficiently, foster teamwork, and support program operation.
- Facilitate “co-reflection” staff meetings and support staff training and development needs.
- Facilitate scheduling and time tracking to ensure 24/7/365 coverage, including vacation and sick time coverage.
- Ensure program excellence and outcomes through oversight, quality assurance, and data driven modifications.
- Ensure adherence to established outcome-based evaluation systems for activities and services in order to comply with requirements of funding sources.
- Report to the State of Wisconsin regarding outcomes and program progress and evaluation as required, including by preparing for and participating in the State’s annual contract site visit.
- Directly manage financial operation of the Iris Place program, including by administering the budget, monitoring income and expenditures, and assessing the financial condition of the program.
- Regularly report on the program’s financial status to the Executive Director, Finance Committee, and Advisory Board.
- Work together with the Financial Manager and Executive Director to develop and monitor program budget and work plan, including the annual budget contract with the State of Wisconsin.
- Maintain accurate, up-to-date records of finances as they pertain to program income and expenses.
- Evaluate budget and provide regular financial accounting to funders as required, including providing monthly financial expenditure reporting to the State of Wisconsin.
- Approve, code, and ensure timely payment of all program expenses.
The ideal candidate for the position of Iris Place Peer Run Respite Director will:
- Be a Certified Peer Specialist.
- Understand principles and best practices of peer run respite and its core activities and operations.
- Be able to establish appropriate relationships of trust, hope, and empowerment by providing empathy and sharing own lived experiences to facilitate achievement of recovery goals.
- Have strong interpersonal skills, emphasizing team-building and the ability to work with a variety of individuals.
- Have a minimum of two years management and supervisory experience.
- Possess solid budget-management skills, including preparation, analysis, and reporting.
- Have experience with design and development of data collection and analysis for monitoring program outcomes and success.
- Be extremely self-motivated, with the ability to work effectively and handle multiple concurrent tasks and projects with minimal supervision in high-paced environment with deadlines.
- Possess excellent written and oral communication skills, including public speaking skills.
- Be able to professionally present self in internal and external communication.
- Exhibit ethical behavior, cultural awareness, and an ability to build trust and rapport in activities involving individuals of diverse backgrounds.
- Have demonstrated ability to work effectively with a wide range of partners and diverse populations including the corporate sector, community groups and government agency staff.
Iris Place is values based, that there is an expectation of staff, volunteers and guests to hold the values of the space. The Iris Place Director is expected to fully understand and uphold the values of Iris Place.
- We believe that healing happens in relationships.
- We believe in hope and that recovery is possible for everyone.
- We believe in respect for self and others.
- We believe in creating a space that is welcome and healing.
Benefits & Work Requirements
Full time, salaried position.
Salary based on experience.
Paid vacation, holidays, and sick days.
Interested applicants should submit a resume and cover letter to Maren Peterson, NAMI Fox Valley Executive Director via e-mail at [email protected] or mail to NAMI Fox Valley Attn: Maren Peterson, 211 E. Franklin Street, Appleton, WI 54911. Interviews will take place as applications are reviewed. Please contact Maren Peterson at [email protected] or call (920)954-1550 with additional questions.
NAMI Fox Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, NAMI Fox Valley will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.