Salary: $3,339.00 – $4,862.00 Monthly
Location: Salem, OR
Job Type: Permanent
Department: Oregon Health Authority
Job Number: OHA16-0351
Closing: 4/4/2016 11:59 PM Pacific

We Value…
service excellence, leadership, integrity, health equity, innovation and partnership.

NOTE: A cover letter is required for this position (please see additional information section).

The Oregon Health Authority (OHA) is a state agency dedicated to helping people and communities achieve optimum physical, mental and social well-being through partnerships, prevention and access to quality, affordable health care. We are absolutely committed to ongoing innovation in the delivery of services, and to recruiting, developing and retaining dedicated employees.

OHA is the organization at the forefront of lowering and containing costs, improving quality and increasing access to health care in order to improve the lifelong health of Oregonians. OHA is overseen by the nine-member citizen Oregon Health Policy Board ( which is working toward comprehensive health and health care reform in the state.

The Health Authority is focused on transforming Oregon’s health system by:

  • Improving the lifelong health of Oregonians
  • Increasing the quality, reliability, and availability of care for all Oregonians
  • Lowering or containing the cost of care so it is affordable to everyone

OHA includes most of the state’s health care programs, including Public Health, Health Policy and Analytics, Health Systems Division, and Oregon State Hospital. Incorporating the state’s health care programs within one agency gives the state greater purchasing and marketing power to begin tackling the issues of cost, quality, and access to care.

The Oregon Health Authority (OHA) strives to create inclusive environments that welcome and value the diversity of the people we serve. OHA fosters fairness, equity, and inclusion to create workplace environments where everyone is treated with respect and dignity regardless of race, color, religion, sex, disability, physical stature, age, national origin, sexual orientation, gender identity, marital status, political affiliation and any other factor applicable by state or federal law.

This employment opportunity is with the External Relations Division (ERD), Office of Consumer Activities, which is part of the Oregon Health Authority (OHA). There is one permanent, full-time position located in Salem (500 Summer Street NE). This position is represented by a union.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Duties & Responsibilities

The Office of Consumer Activities Coordinator implements and completes daily activities within the External Relations Division of the Oregon Health Authority. .

Duties include:

  • Providing and arranging for technical assistance to develop and maintain consumer/peer run organizations to strengthen consumer and recovery individual representation within advisory and governing bodies and to implement a statewide or regional network of consumer advocacy.
  • Providing training, consultation and technical assistance to OHA staff, contractors and providers to relay current, state of the art methods to address the concerns, needs and desires identified by consumers related to behavioral health programs and services.
  • Assessing system performance, pertinent outcomes and measures including the impact on the lives of consumers in the system.
  • Initiating and conducting special studies related to services for specific populations by identifying local, state and national data sources, research literature and surveys with the objective of improving system effectiveness to initiated positive change.
  • Developing and preparing agendas; and facilitating meetings, including focus groups and meetings with advisory councils. Identifying stakeholders, advocates and key decision–makers as participants.
  • Drafting policy recommendations based on the assessment findings to External Relations Division (ERD) leadership.
  • Using Needs Assessment findings to develop a catalog of services and resources.
  • Ensuring the distribution of materials to the appropriate community members using effective technologies.

Normal office environment with travel and occasional overnight stays.

Must have a valid driver’s license with an acceptable driving record. If not, you must be able to provide an alternate method of transportation.

Qualifications, Required & Requested Skills


A Bachelor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills.


Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Note: Transcripts are required to be attached to your application if you are using education or coursework to meet the minimum qualifications. Transcripts must be from an accredited institution and clearly show 1) your name; 2) the name and address of the institution; 3) the degree received and; 4) required courses completed with a passing grade. For application purposes, photocopies are acceptable; however official or original documents may be requested to validate education. 

The following skills, knowledge, abilities and experience are desired at the time of hire:

  • Must be a Certified Peer Support Specialist or Certified Peer Wellness Specialist in Oregon at the time of hire or become certified within nine months of hire date. Certification is required to maintain employment in this position.
  • Experience advocating for issues related to behavioral health
  • Experience facilitating large diverse groups
  • Experience providing technical assistance to behavioral health consumer organizations
Applicants that meet the minimum qualifications and most closely match the desired attributes will be invited for an interview.
Additional Information
A cover letter (as a separate document) that clearly addresses the following two questions:

  1. If you were asked to participate in a statewide training on recovery, how would you relate your experience so that the consumer in the audience will connect with you?
  2. How have your experiences helped you prepare for the Office of Consumer Activities Coordinator position?

If you do not respond to each of the above questions, you may not be offered an interview. Qualified applicants whose background most closely matches the desired attributes will be invited to interview. Please save and attach as Cover Letter OHA16-0351.


If you need assistance to participate in the application process, you are encouraged to call 503-945-6377 (voice) 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the OHA, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

OHA will communicate with all applicants by e-mail.

If you are an eligible veteran and wish to claim veterans’ preference points AND you also meet the minimum qualifications for this position, the points will be added to your score. To receive veterans’ preference points you MUST attach to your electronic application the following required documentation:

>  A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veteran’s Affairs indicating you receive a non-service connected pension for the five (5) point preference.

>  A copy of your DD214/DD215 form; AND a copy of your veterans’ disability preference letter from the Dept. of Veterans’ Affairs for the ten (10) point preference.

For more information on veterans’ preference points visit, and select veterans’ preference.

To apply, follow the “Apply” link above and complete the Oregon employment application online. All application materials must be received by the closing date and time posted on the announcement. A resume’ (text or attachment) will not replace the work experience section of the application. For help with applying online, please contact 1-877-204-4442.

IMPORTANT NOTICE – Email Addresses Required
The State of Oregon requires all applications have a valid email address.
If you do not currently have an email address and do not know where to go to get one please refer to our Applicant E-Recruit FAQ’s web page. Click on the link below to go directly to question #14 to view several internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.

Applicant E-Recruit FAQ’s

If you need assistance with adding attachments to your application please go to Applicant E-Recruit FAQs and review FAQ #33 for further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ’s then click on Applicant Profile Maintenance.

The Oregon Health Authority is committed to affirmative action, equal employment opportunity and workplace diversity